HostedFX now has a toll free phone support line for sales and support issues.
The number is (800) 657-8042
Please note that support is limited to level 1 issues only and some advice. The hours are now 9AM-6PM EST, but soon 24 hours a day 7 days a week.
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Toll-free phone support is a real differentiator in shared hosting — ticket-only support feels like the standard now, which gets frustrating fast when DNS or mail is broken. Good move; people will remember it next renewal cycle.
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