illegal materials:
We don't allow any illegal materials that includes
- Warez
- Adult Content such as pornography pictures, videos etc
- Copyrighted content such as videos, images, documents,
- Anime ripping off videos from other sites (if you made the material you may host it on our site)
- Proxies- Proxies are not allowed what's so ever.
- Crack/Hacks/Viruses
- IRC Bots
- Other illegal sites (adult,leaching etc..)
Spam / Unsolicited Mass E-mail:
The sending of Unsolicited Commercial Email (SPAM) through our servers promoting any website or through third party servers promoting a website hosted by us can result in the suspension or termination of the customers web hosting account without refund. Mailing lists may be operated as long as individuals choose to subscribe to receive mailings via clear 'opt in' methods and a strict removal procedure is published in all mailings. 'Safelists' and other advertising related mailing lists may not be operated, Any complaints received are taken seriously and will be investigated in the time
PTE,PTR, and other email sending website are allowed, but must maximize the server usage and must have a valid mailing list just incase if requested for verification. We usually recommend those high usage scripts for a vps.
Backup data:
Every user that's hosted on our servers are responsible to backup their websites daily we are not responsible for any data lose or damaged, because we wont damage or remove your site unless your break the terms. If anything happens from our end we will sure have your backup .Customer agrees to maintain a current copy of all content hosted by HostedFX notwithstanding any agreement by HostedFX to provide back up services.
Server Usage:
We don't allow overload of any of our servers. That mean you may not overload the resources of the servers such as CPU and RAM. Things that overload reseller are huge scripts, type of cgi scripts, and using your hosting for file dumping and leaching. Each user has a fair share of cpu and ram 25% (0.25 CPU units per core). If you want to run a huge script please upgrade to a VPS server
- Free Hosting And Free Services are allowed, but you must maximize the server usage. No abusing of the server resources as listed above the cpu and ram usage.
Account check
:
We reserve the right to access your account and complete a full check. This is only for the security of the server and our other clients. We will not remove any of your files, content unless its breaking our Terms Of Service. We will not copy any of your content for our usage.
Refunds:
We offer a 30 day money back guarantee only if you don't like our service, which mean we will only refund a service if we are to fault. For example, you did not receive what was advertised, uptime fell, slow support. If its your fault or your trying to provide inappropriate or inaccurate reasons we wont provide a refund. We don't provide refunds on Add-ons added. We don't provide refund if you requested ClientExec, Free Add-ons,or Dedicated ips when you order one of our reseller which may includes these features. We don't offer refunds if huge resources where used or your broke the terms of service during the 30 day period.
Termination of account:
HostedFX may terminate your account only if you break the terms of service. Termination of account process are done by sending out a notification email stating the reasons of termination and that you may or may not have 24 hours to backup your site. No refunds are giving if your hosting account is terminated for breaking the terms of service. Termination account may also cause for none payment, if your invoices are not paid within 30 days after the due date your account will be terminated automatically, no backup given. Once account is terminated there is no way we can get it retrieve it.
Suspension of account:
Your account may get suspended for multiple reasons. For example, you are are not paying your monthly or other cycle bills for your hosting account. You are breaking the terms of services. Other reasons may rise and will will be provided upon suspension. If your account is suspended and want to reinstate it you"ll have to pay a fee if pleaded guilty. Suspension of account due to breaking terms of service will not be refunded. Fees are from $5.00-$20.00.
Failure to Pay:
If you fail to pay your invoices in time your account will be in danger of getting suspended or terminated . Here are the break down chart
» After 3 days of the due date your account will get suspended and a late fee of $4.99 will be added.
» After 30 days of the due date your account will be terminated and canceled no backup given.
If account is suspended for none payment and you decided to leave us open a support ticket for the backup.
Domain Names:
Domains are none transferable to another company
If a free domain is included in your account and you decide to cancel your account you will not receive the domain with it unless you pay the fee of the domain.
Responsibility for Content:
You, as HostedFX customer, are solely responsible for the content stored on and served by your HostedFX account. Or if you have a reseller you are also responsible for your customers account. Account of yours or your customer will be suspended or terminated if broken the terms of service
Dedicated IP's:
When ordering additional ip's or receiving them for free in our shared, reseller or vps packages you must provide justification, of what you going to use your dedicated IP's. As pair of ARIN rules this must be done or no IP's will be given.
Bandwidth and Disk Usage:
You are not to go over the limit of your disk space or bandwidth if you do your account will be suspended and you"ll be asked either to upgrade, fix the limit , or add additional bandwidth or disk space. To add these add-ons please email support@hostedfx.com
Disclaimer
This terms of service may change at anytime with out notice. It is a customer responsibility to check back for changes of terms of services. For questions please email support@hostedfx.com for abuse please email abuse@hostedfx.com
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